Advantages of EgapGO: Amazing Customer Service - EgapGO
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26 January 2020
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Advantages of EgapGO: Amazing Customer Service

Our customers ship a variety of products:  linens, pet food, non-perishable groceries, toys, games, books, candles, sporting goods, baby products, etc.  If you are unsure or have any questions on how much you can ship for our standard fee, you can check our FAQ or contact us directly.

If you have already shipped with us you know about our great Customer Service.

We are always here for tips and advice on shopping US websites. We get lots of positive feedback about going the extra mile to track packages (especially larger items those being trucked to our warehouse) and following up with merchants when there are issues, delays or questions on the shipping address.

Our customers also find it helpful the way we keep them informed on the status of their packages’ arrival at our warehouse, departures from the US and local delivery arrangements. Unfortunately, occasionally there are delays, but we always keep our customers up-to-date.

Many customers find it helpful that they can always reach an English speaker (either via email, phone or WA) when there are questions or issues.  Since we are in the same time zone, we can respond very quickly to you.

Read our testimonials to see what others say about our customer service.

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